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GSA Information Technology (IT)

Multiple Award Schedule (MAS)

Position Description List

Sr. Project Manager Project Manager
Computer Systems Analyst I Computer Systems Analyst II
Computer Systems Analyst III Computer Programmer I
Computer Programmer II Computer Programmer III
Database Manager Database Specialist I
Database Specialist II Database Specialist III
Database Analyst Subject Matter Expert I
Subject Matter Expert II Subject Matter Expert III
Web Developer User Relations Specialist
Network Administrator Network Technician
Technical Information Specialist I Technical Information Specialist II
Technical Information Specialist III Sr Biomed Systems Scientist
Biomed Systems Scientist Training Specialist
CAD Specialist Computer Security Systems Specialist
Computer Operator I Computer Operator II
Computer Operator III Documentation Specialist
Graphics Specialist Help Desk Specialist
Quality Assurance Specialist Technical Writer/Editor
Technical Word Processor Admin Assistant I
Admin Assistant II Admin Assistant III
Technical Clerk Computer Systems Analyst IV
Computer Systems Analyst V Computer Programmer IV
Computer Programmer V Database Specialist IV
Database Specialist V Senior Network Administrator
Senior Network Technician Computer Operator IV
Senior Technical Writer/Editor Subject Matter Expert IV
Subject Matter Expert V Medical/Clinical Informatics
Specialist I
Medical/Clinical Informatics
Specialist II
Medical/Clinical Informatics
Specialist III
Medical/Clinical Informatics
Specialist IV
Medical/Clinical Informatics
Specialist V
Medical/Clinical Informatics
Specialist VI
Bioinformatics Specialist I
Bioinformatics Specialist II Bioinformatics Specialist III
Telecommunications Operator I Telecommunications Operator II
Telecommunications Operator III  

Senior Project Manager
Provides management and technical direction to program managers or other program or project personnel. Regularly exercises independent judgment as well as a high level of analytical skill in solving complex and unusual technical, administrative, and managerial problems. Ultimately responsible for project planning, execution, and performance. Serves as KEVRIC counterpart to Government Senior Project Manager. Demonstrates extensive subject matter expertise and communication skills to interface with all levels of management.

Plans, directs, coordinates, and controls technical and administrative activities for programs. Supervises program managers in accomplishing their assigned tasks. Reviews and maintains the quality of technical work performed on the program. Makes technical judgments and provides advice on resolving technical problems.

REQUIRED EXPERIENCE
Minimum five (5) years of experience in a related field including supervisory or management experience. Minimum three (3) years system-specific experience, including requirements definition, work planning, control of budget, schedule, and task execution, contract and subcontract management, and personnel management and supervision.

MINIMUM EDUCATION
B.S./B.A. or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree.)

Project Manager
Responsible for all aspects of project performance. Provides overall direction to all project level activities and personnel. Solves complex technical, administrative, and managerial problems and is responsible for interfacing with customer management and technical personnel, preparing reports, delivering presentations, and participating in meetings. Directs the completion of tasks within estimated time frames and budget constraints.

Plans, directs, coordinates, and controls technical and administrative activities for an entire program. Supervises staff in accomplishing assigned duties. Reviews and maintains the quality of technical work performed on the program. Makes technical judgments and provides advice on resolving technical problems.

REQUIRED EXPERIENCE
Minimum two (2) years of experience in a related field including supervisory or management experience. Minimum one (1) year system-specific experience, including requirements definition, work planning, control of budget, schedule, and task execution, contract and subcontract management, and personnel management and supervision.

MINIMUM EDUCATION
B.S./B.A. or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree).

Computer Systems Analyst I
Analyzes business or scientific problems for resolution through electronic data processing. Gathers information from users, defines work problems, and, if feasible, designs a system of computer programs and procedures to resolve the problems. Develops complete specifications or enable Computer Programmers to prepare required programs; analyzes subject-matter operations to be automated; specifies number and types of records, files, and documents to be used and outputs to be produced; prepares work diagrams and data flow charts; coordinates tests of the system and participates in trial runs of new and revised systems; and recommends computer equipment changes to obtain more effective operations. May also write computer programs.

Provides entry level systems development support using standard approaches and several phases of the required systems analysis where the nature of the system is predetermined. Uses established fact finding approaches, knowledge of pertinent work processes and procedures, and familiarity with related computer programming practices, system software, and computer equipment.

REQUIRED EXPERIENCE
Minimum one (1) year of computer experience in assignments of a technical nature working under close supervision and direction and experience in analyzing and programming application on large-scale or mid-tier computers (or LAN-based) with experience in the design and programming of moderately complex ADP systems.

MINIMUM EDUCATION
B.A./B.S. degree or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree.)

Computer Systems Analyst II
Analyzes business or scientific problems for resolution through electronic data processing. Gathers information from users, defines work problems, and, if feasible, designs a system of computer programs and procedures to resolve the problems. Developscomplete specifications or enable Computer Programmers to prepare required programs; analyzes subject-matter operations to be automated; specifies number and types of records, files, and documents to be used and outputs to be produced; prepares work diagrams and data flow charts; coordinates tests of the system and participates in trial runs of new and revised systems; and recommends computer equipment changes to obtain more effective operations. May also write computer programs.

Provides development services for relatively complex applications using standard approaches or less complex systems using new approaches. Works on a segment of a complex data processing scheme or broad system.

REQUIRED EXPERIENCE
Minimum three (3) years of computer experience in information systems design and management. Must demonstrate an ability to work independently or under general direction on requirements that are moderately complex to analyze, plan, program, and implement. Including two (2) years of experience in analysis and design of business application for complex large-scale or mid-tier computer systems, or LAN-based systems, including experience in DBMS, and use of programming languages. Knowledge of current storage and retrieval methods; one (1) year of systems analysis experience designing technical applications on computer systems; and demonstrated ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer programs.

MINIMUM EDUCATION
B.A./B.S. degree or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree.)

Computer Systems Analyst III
Provides high level expertise in developing complex software applications involving new technologies, methods, concepts or approaches. Provides supervisory, technical, and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules.

REQUIRED EXPERIENCE
Minimum four (4) years of computer experience working independently or under general direction on complex application problems involving all phases of systems analysis with three (3) years of experience in analysis and design of business applications for complex large-scale or mid-tier computer systems, or LAN-based systems, to include experience in database management systems (DBMS), and use of programming languages. Knowledge of current storage and retrieval methods and demonstrated ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer programs plus two (2) years of general experience supervising personnel performing software development tasks.

MINIMUM EDUCATION
M.A./M.S. degree or equivalent experience in related field. Eight (8) years of experience above a Bachelor’s degree may be substituted for a Master’s degree.

Computer Programmer I
Provides entry level programming support using standard approaches. Assists higher level staff by performing elementary programming tasks which concern limited and simple data items and steps which closely follow patterns of previous work done in the organization. Performs routine programming assignments under close supervision. Able to revise existing programs to make refinements, increase operating efficiency or improve present techniques.

REQUIRED EXPERIENCE
Minimum six (6) months of experience in programming.

MINIMUM EDUCATION
A.A./A.S. degree in related field. Two (2) years experience is equivalent to one (1) year of education (i.e. four (4) years experience is equivalent to an Associate’s degree.)

Computer Programmer II
Provides programming services in developing relatively complex applications using standard approaches or less complex systems using new approaches. Performs routine programming assignments that do not require skilled background experience but do require knowledge of established programming procedures and data processing requirements. Maintains and modifies routine programs. Makes approved changes by amending program flow charts, developing detailed processing logic, and coding changes. Tests and documents modifications and writes operator instructions.

REQUIRED EXPERIENCE
Minimum two (2) years of experience in programming.

MINIMUM EDUCATION
B.A./B.S. degree or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree.)

Computer Programmer III
Provides high level expertise in developing complex software applications involving new technologies, methods, concepts, or approaches. Applies expertise in programming procedures to complex programs; recommends the redesign of programs, investigates and analyzes feasibility and program requirements, and develops programming specifications. Analyzes specification developed by a Systems Analyst for such factors as type and extent of information to be processed, designs detailing logic flow diagrams and program code instructions. Recognizes probable interactions of other related programs with the assigned program(s) and is familiar with related system software and computer equipment. Solves conventional programming problems. May function as team leader.

REQUIRED EXPERIENCE
Minimum four (4) years of experience in programming plus two (2) years of supervisory experience.

MINIMUM EDUCATION
B.A./B.S. degree or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree.)

Database Manager
Analyzes, studies, designs, develops, implements, and/or administers highly complex database applications to accommodate a wide variety of user needs. Through the use of theoretical and commercial knowledge, analyzes and determines informational needs and elements, data relationships and attributes, proposed manipulation, data flow and storage requirements, and data output and reporting capabilities. Manages the development of database projects. Plans and budgets staff and data resources. Supports application developers in planning preparation, load analysis, and back-up and recovery of data. Prepares and delivers presentations on Database management systems (DBMS) concepts. Monitors performance and evaluates areas to improve efficiency.

REQUIRED EXPERIENCE
Minimum six (6) years progressively responsible database experience. Including four (4) years of experience with database management systems, system design and analysis, operating systems software, and internal and data manipulation languages. Three (3) years supervisory experience.

MINIMUM EDUCATION
B.A./B.S. degree or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree.)

Database Specialist I
Communicates with management, technicians, and end-users to evaluate needs prior to development of an automated solution. Prepares detailed reports which might include system requirements such as concurrent usage factors, data storage requirements, response rates, and discuss procedures for processing data through the use of database management systems (DBMS) including relational databases. Discusses justifications for selection of mainframes, minicomputers or microcomputers as the host for the proposed system. Knowledgeable of available equipment environment to determine technical approaches, and to formulate appropriate solutions. Familiar with data structures, data structure within a DBMS, as well as the methods for defining data relationships.

Evaluates database design tradeoffs, impacts on user expectations, performance levels, and space allocation requirements. Assist in devising database system solutions taking into account data, information processing, and communications needs. Applies knowledge of fundamental relational database theory and specific product implementation to solve database needs.

REQUIRED EXPERIENCE
Minimum one (1) year of software related experience with six (6) months experience in database specialization.

MINIMUM EDUCATION
A.A./A.S. degree in related field. Two (2) years experience is equivalent to one (1) year of education (i.e. four (4) years experience is equivalent to an Associate’s degree.)

Database Specialist II
Communicates with management, technicians, and end-users to evaluate needs prior to development of an automated solution by preparing detailed reports which might include system requirements such as concurrent usage factors, data storage requirements, response rates, and discuss procedures for processing data through the use of database management systems (DBMS) including relational databases.

Devises database system solutions taking into account data information processing, and communications needs. Applies knowledge of fundamental relational database theory and specific product implementation to solve database needs.

Prepares justifications for selection of mainframes, minicomputers or microcomputers as the host for the proposed system. Knowledgeable of available equipment environment to determine technical approaches, and to formulate appropriate solutions. Familiar with data structures, data structure within a DBMS, as well as the methods for defining data relationships. Also evaluates database design tradeoffs, performance levels, and space allocation requirements. Engages in periodic contact with user personnel and may work with non-technical sources as necessary.

REQUIRED EXPERIENCE
Minimum two (2) years of software related duties including one (1) year of database specialization.

MINIMUM EDUCATION
B.A./B.S. degree or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree.)

Database Specialist III
Applies in-depth knowledge of relational database theory and specific product implementation to solve complex database needs. Defines file organization, indexing methods, and security procedures for specific user applications. Develops, implements, and maintains database back-up and recovery procedures for the processing environments. Exercises independent judgement and initiative in solving problems and performing technical tasks with a high degree of complexity. Engages in direct contact with user personnel and may work with non-technical sources as necessary.

REQUIRED EXPERIENCE
Minimum five (5) years in database management systems (DBMS) systems analysis and programming including three (3) years of experience in using current DBMS technologies, application design utilizing various database management systems and experience with DBMS internals.

MINIMUM EDUCATION
B.A./B.S. degree or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree.)

Database Analyst
Provides highly technical expertise and support in the use of Database management systems (DBMS). Evaluates and recommends available DBMS products to support validated user requirements. Defines file organization, indexing methods, and security procedures for specific user applications. Develops, implements, and maintains database back-up and recovery procedures for the processing environments, and ensures that data integrity, security, and recoverability are built into the DBMS applications.

REQUIRED EXPERIENCE
Minimum two (2) years experience in using current DBMS technologies, application design utilizing various database management systems and experience with DBMS internals.

MINIMUM EDUCATION
B.S./B.A. or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree.)

Subject Matter Expert I
Develops requirements from a project's inception to conclusion in the subject matter area, for simple to moderately complex systems. Assists other senior consultants with analysis, evaluation and the preparation of recommendations for improvements, optimization, development, and/or maintenance efforts in the following specialties:

  • Automation
  • Communications Protocols
  • Data Warehousing
  • Electronic Mail (E-mail)
  • Graphics Processing
  • Information Systems Architecture
  • Life-Cycle Management
  • Modeling and Simulation
  • Networking
  • Risk Management/Electronic Analysis
  • Software
  • Software Development Methodologies
  • Telecommunications
  • Database Analysis/Development
  • Client-Specific, System-Specific, or Mission-Critical Proficiencies

REQUIRED EXPERIENCE
Minimum two (2) years of subject matter experience.

MINIMUM EDUCATION
B.S./B.A. or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree).

Subject Matter Expert II
Defines the problems and analyzes and develops plans and requirements in the subject matter area for moderately complex to complex systems. Coordinates and manages the preparation of analysis, evaluations, and recommendations for proper implementation in the following specialties:

  • Automation
  • Communications Protocols
  • Data Warehousing
  • Electronic Mail (E-mail)
  • Graphics Processing
  • Information Systems Architecture
  • Life-Cycle Management
  • Modeling and Simulation
  • Networking
  • Risk Management/Electronic Analysis
  • Software
  • Software Development Methodologies
  • Telecommunications
  • Database Analysis/Development
  • Client-Specific, System-Specific, or Mission-Critical Proficiencies

REQUIRED EXPERIENCE
Minimum four (4) years experience in specified subject matter. Including two (2) years of combined new and related older technical experience in directly related to the required area of expertise.

MINIMUM EDUCATION
M.S./M.A. degree. Eight (8) of relevant experience above a Bachelor’s degree may be substituted for a Master’s degree.

Subject Matter Expert III
Provides technical, managerial, and administrative direction for problem definition, analysis, requirements development and implementation for complex to extremely complex systems in the subject matter area. Makes recommendations and advises on organization-wide systems improvements, optimization or maintenance efforts, in the following specialties:

  • Automation
  • Communications Protocols
  • Data Warehousing
  • Electronic Mail (E-mail)
  • Graphics Processing
  • Information Systems Architecture
  • Life-Cycle Management
  • Modeling and Simulation
  • Networking
  • Risk Management/Electronic Analysis
  • Software
  • Software Development Methodologies
  • Telecommunications
  • Database Analysis/Development
  • Client-Specific, System-Specific, or Mission-Critical Proficiencies

REQUIRED EXPERIENCE
Minimum six (6) years experience in subject matter area. Including three (3) years of combined new and related older technical experience in directly related to the required area of expertise.

MINIMUM EDUCATION
Ph.D. or M.A./M.S. degree. Eight (8) years of subject specific experience above a Master’s degree may be substituted for a Ph.D.

Web Developer
Administrates, develops, and maintains web sites using object-oriented programming. Analyzes and determines project definition, scope objectives and requirements of web designs by meeting with client. Accesses web servers and back-end databases. Designs and codes application solutions in support of data repositories and presentation.

REQUIRED EXPERIENCE
Minimum one (1) one year experience in application development associated with network and web systems. Knowledge of Internet, WWW, industry-standard computer operating systems and network protocols. Demonstrated proficiency in applicable procedures, including web page analysis, design, coding, and support of industry-standard applications.

MINIMUM EDUCATION
High School diploma, GED, or equivalent experience in a related field. Relevant course work and training in college, trade school, vocational school, or military.

User Relations Specialist
Supports users of information systems by evaluating client concerns, researching moderately complex problems and questions, responding with answers or interventions, providing assistance, tracking calls, analyzing call data for trends and common system problems, and evaluating the quality of information systems through user support call data.

Communicates with clients and collaborators, nationally and internationally, to evaluate opportunities to apply information technology resources for data collection, communication, management, analysis, and information dissemination. Prepares and delivers sophisticated presentations to diverse audiences. Familiar with information systems strategic planning, implementation, distribution, and user support. Travel to user's sites to assist in the implementation or installation of client-developed or supplied information systems products and services as required.

REQUIRED EXPERIENCE
Minimum two (2) years experience in information technology or information systems. One (1) year additional experience working in a technical customer support environment.

MINIMUM EDUCATION
B.S./B.A. or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree).

Network Administrator
Provides system support in a PC/LAN/WAN computer platform environment. Plans and coordinates the installation and maintenance of system and vendor software packages, including operating system software. Also troubleshoots and resolves network problems. Proficient in industry standard software, hardware and operating systems (i.e. Windows NT, Novell, NetWare, bridge and router technology, IBM token ring protocol, and Intel based computer hardware) and also specific system administration utilities to assist in the general administration of the network.

REQUIRED EXPERIENCE
Minimum three (3) years system experience with two (2) years as a network administrator, preferably in both local and wide area networking. One (1) year experience supporting a broad base of application with good knowledge of company standard desktop application.

MINIMUM EDUCATION
A.A./A.S. degree in related field. Two (2) years experience is equivalent to one (1) year of education (i.e. four (4) years experience is equivalent to an Associate’s degree.)

Network Technician
Provides diagnosis and troubleshooting for network systems. Knowledge of TCP/IP, file server applications. Performs diagnostic analysis and identifies solutions to network problems. Performs and implements enhancements to network.

Assists with network installations and on site surveys. Aids in assessing and documenting current site network configurations. Prepares engineering plans and site installation technical design packages. Aids in preparation of installation schedules. Integral member of the network installation team. Assists in the preparation of drawings documenting configuration changes at each site. Prepares site installation and test reports. Coordinates post installation operations and maintenance support.

REQUIRED EXPERIENCE
Minimum two (2) years of network related experience, including in-depth knowledge of applications software and client configuration, day-to-day administration of the network, installation, updating and upgrading of the network and operations of network products. A minimum of two (2) years experience with Novell NetWare, Windows NT, Internet and/or SNMP. Knowledge of routing protocol, LAN bridges, cabling, and a variety of computer software.

MINIMUM EDUCATION
High School diploma, GED, or equivalent experience in a related field. Course work and training in college, trade school, vocational school, or military.

Technical Information Specialist I
Performs work concerned with analyzing, summarizing, and coding the intellectual content of scientific, medical, technological, or other specialized information related to developing of maintaining scientific information systems, including acquisition, analysis of subject content of the documents acquired, indexing and preparation of abstracts or extracts. May develops thesauri, list of descriptions, subject heading lists, etc. Analyzes questions from users and performs literature searches; prepares replies in the form of documents, bibliographies, or specific answers to query. Directs, administers, or coordinates technical information services related to information systems. Conducts information searches using online database sources. Work may also include special techniques, methods, and devices of a semi- or fully-automated documentation system.

REQUIRED EXPERIENCE
Minimum one (1) year experience in database software testing and electronic databases. Familiar with web-based search engines.

MINIMUM EDUCATION
B.S./B.A. or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree).

Technical Information Specialist II
Provides user services support for database access and submissions. Provides computer information search and retrieval for engineering and scientific technical staff. Able to answer e-mail and phone queries on all aspects of production and distribution. Capable of supervising and training other Information Specialists and support staff. Familiar with service desk procedures. Provides resource materials and literature searches for a wide variety of projects. Conducts research and production of bibliographies for clients and users. Responsible for deciding which sources to consult, how search strategies would be formulated, and for reviewing retrieved material for inclusion bibliographies. Produces final reports.

REQUIRED EXPERIENCE
Minimum two (2) years experience in web development, database software testing and electronic databases. Familiar with web-based search engines.

MINIMUM EDUCATION
M.L.S./M.A./M.S. degree. Six (6) years of relevant experience above a Bachelor’s degree may be substituted for a Master’s degree.

Technical Information Specialist III

Provides information and resource materials for client projects, including regulations, chemical information, journal articles, and Government documents. Performs all necessary functions for support of the client library, including collection development and acquisitions; searching databases, the Web, and other electronic sources; answering reference questions; organizing; and publicizing new acquisitions to users.

REQUIRED EXPERIENCE
Minimum five (5) years experience in web development, database software testing and electronic databases. Familiar with web-based search engines.

MINIMUM EDUCATION
M.L.S./M.A./M.S. degree. Nine (9) years of relevant experience above a Bachelor’s degree may be substituted for a Master’s degree.

Senior Biomedical Systems Scientist
Provides scientific database or thesaurus development in multi-disciplinary effort. Edits concepts from information sources in the fields of medicine, nursing, pharmacology, biology, chemistry, and related areas, and work with a complex computer system to refine the information therein.

Analyzes information requirements and evaluates system problems of flow, organization, and planning. Develops appropriate corrective action. Assists in development of systems in specialized, biomedical environment involving evaluation, selection, information processing, communication, and networking. Participates at all levels of system analysis design and implementation. Engages in frequent contact with users and works with both scientific and technical sources. Provides technical and biomedical direction.

REQUIRED EXPERIENCE
Minimum one (1) year experience with informatics/online database systems and strong oral and written command of English and biomedical terminology.

MINIMUM EDUCATION
Ph.D. or M.D. degree or equivalent experience in related scientific/biomedical field. M.A./M.S. may be acceptable with eight (8) years of additional experience.

Biomedical Systems Scientist
Provides scientific database or thesaurus development in multi-disciplinary effort. Edits concepts from information sources in the fields of medicine, nursing, pharmacology, biology, chemistry, and related areas, and work with a complex computer system to refine the information therein.

REQUIRED EXPERIENCE
Minimum one (1) year experience with informatics/online database systems and strong oral and written command of English and biomedical terminology.

MINIMUM EDUCATION
M.A./M.S. degree or equivalent experience in related scientific/biomedical field. Four (4) years of experience above a Bachelor’s degree may be substituted for a Master’s degree.

Training Specialist
Provides technical training and documentation for various software applications in both a classroom environment and a one-on-one/small group setup.

As facilitator, provides structure and ensures progression of working groups and teams by maintaining focus and avoiding unnecessary digression. Works closely with group members to enhance team building, communication, interpersonal relations, meetings, and decision-making. Provides support for task teams involved in quality and process improvement projects.

Organizes or conducts the necessary research to develop and revise training courses. Prepares appropriate training catalogs. May also prepare all instructor materials (course outline, background material, and training aids). Prepares all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops, and seminars.

REQUIRED EXPERIENCE
Minimum two (2) years of training experience with a fully functional knowledge of applicable industry standard software applications and if required subject matter expertise.

MINIMUM EDUCATION
B.S./B.A. or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree).

CAD Specialist
Operates computer-aided design (CAD) systems and software peripheral equipment to resize or modify architectural and engineering (A&E) drawings, geographical information system (GIS) layouts, and any other computer-aided design information.

REQUIRED EXPERIENCE
Minimum four (4) years experience in telecommunications automated systems, electrical, mechanical, or civil engineering system layout and design. Two (2) of the four (4) years should include experience utilizing computer aided CAD equipment.

MINIMUM EDUCATION
High School diploma, GED, or equivalent experience in a related field plus CAD course work and training in college, trade school, vocational school, or military.

Computer Security Systems Specialist
Regulates access to computer data files, monitors data file use, and updates computer security. Provides support to insure applicable government Information Resources Management standards, policies, procedures, guidelines, rules, and regulations are followed for ADP security. Develops corporate contingency plans and disaster recovery procedures.

May also analyze and define security for Multilevel Security (MLS) issues. Provides high level expertise in developing complex software applications involving new technologies, methods, concepts or approaches. Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards and for progress in accordance with schedules.

REQUIRED EXPERIENCE
Minimum three (3) years of computer experience working independently or under general direction on complex application problems involving all phases of systems analysis. Including two (2) years of experience in analysis and design of business applications for complex large-scale or mid-tier computer systems, or LAN-based systems, to include experience in database management systems (DBMS), use of programming languages, defining computer security requirements for high-level applications, evaluation of approved security product capabilities, and developing solutions to Multilevel Security (MLS) problems.

Knowledge of current storage and retrieval methods and demonstrated ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer programs.

MINIMUM EDUCATION
B.A./B.S. degree or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree.)

Computer Operator I
Monitors and operates the control console of either a mainframe digital computer or a group of minicomputers, in accordance with operating instructions, to process data. Work is characterized by the following duties: studies operating instructions to determine equipment setup needed; loads equipment with required items (tapes, cards, paper, etc.); switches necessary auxiliary equipment into system; starts and operates control console; diagnoses and corrects equipment malfunctions; reviews error messages and makes corrections during operation or refers problems; maintains operating record. May test run new or modified programs and assist in modifying systems or programs. Included within the scope of this definition are fully qualified computer operators, trainees working to become fully qualified operators, and lead operators providing technical assistance to lower level positions.

REQUIRED EXPERIENCE
Minimum three (3) months of general experience performing computer operator tasks.

MINIMUM EDUCATION
High School diploma, GED, or equivalent experience in a related field. Course work and training in college, trade school, vocational school, or military.

Computer Operator II
Monitors and operates the control console of either a mainframe digital computer or a group of minicomputers, in accordance with operating instructions, to process data. Work is characterized by the following duties: studies operating instructions to determine equipment setup needed; loads equipment with required items (tapes, cards, paper, etc.); switches necessary auxiliary equipment into system; starts and operates control console; diagnoses and corrects equipment malfunctions; reviews error messages and makes corrections during operation or refers problems; maintains operating record. May test run new or modified programs and assist in modifying systems or programs. Included within the scope of this definition are fully qualified computer operators, trainees working to become fully qualified operators, and lead operators providing technical assistance to lower level positions.

Processes scheduled routines which present few difficult operating problems (e.g., infrequent or easily resolved error conditions). In response to computer output instructions or error conditions, applies standard operating or corrective procedure. Refers problems which do not respond to preplanned procedure. May serve as an assistant operator.

REQUIRED EXPERIENCE
Minimum two (2) years of general experience performing computer operator tasks.

MINIMUM EDUCATION
A.A./A.S. degree in related field. Two (2) years experience is equivalent to one (1) year of education (i.e. four (4) years experience is equivalent to an Associate’s degree.)

Computer Operator III
Monitors and operates the control console of either a mainframe digital computer or a group of minicomputers, in accordance with operating instructions, to process data. Work is characterized by the following duties: studies operating instructions to determine equipment setup needed; loads equipment with required items (tapes, cards, paper, etc.); switches necessary auxiliary equipment into system; starts and operates control console; diagnoses and corrects equipment malfunctions; reviews error messages and makes corrections during operation or refers problems; maintains operating record. May test run new or modified programs and assist in modifying systems or programs. Included within the scope of this definition are fully qualified computer operators, trainees working to become fully qualified operators, and lead operators providing technical assistance to lower level positions.

Adapts to a variety of nonstandard problems which require extensive operator intervention (e.g., frequent introduction of new programs, applications, or procedures). In response to computer output instructions or error conditions, chooses or devises a course of action from among several alternatives and alters or deviates from standard procedures if standard procedures do not provide a solution (e.g., reassigning equipment in order to work around faulty equipment or transfer channels); then refers problems. May spend considerable time away from the control station providing technical assistance and assisting programmers, systems analysts, and subject matter specialists in resolving problems.

REQUIRED EXPERIENCE
Minimum four (4) years of general computer operator experience plus two (2) years of general experience supervising personnel and performing computer operator tasks.

MINIMUM EDUCATION
A.A./A.S. degree in related field. Two (2) years experience is equivalent to one (1) year of education (i.e. four (4) years experience is equivalent to an Associate’s degree.)

Documentation Specialist
Gathers, analyzes, or composes technical information. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and nontechnical personnel. Uses the standard help compiler to prepare all on-line documentation, for applications built to run in a Windows environment.

REQUIRED EXPERIENCE
Minimum two (2) years of experience in technical writing and documentation experience opertaining to all aspects of ADP. Including two (2) years of experience in preparing technical documentation, which is to include researching for applicable standards.

MINIMUM EDUCATION
A.A./A.S. degree in related field. Two (2) years experience is equivalent to one (1) year of education (i.e. four (4) years experience is equivalent to an Associate’s degree.)

Graphics Specialist
Uses advanced desktop publishing, page layout, and/or typesetting software to design and develop high quality textual and graphic compositions to communicate complex technical information. Provides computer-based graphic art utilizing a variety of commercial-off-the-shelf software applications to edit and create original artwork and other documents such as certificates, publication, charts, posters, forms, labels, brochures, meeting and conference handouts, slides, posters, and other presentation aids and exhibits. Also maintains basic skills and working knowledge of web development programming tools, including HTML. Develops a system for scheduling and tracking requests for graphics/artwork to insure timely and efficient completion of all work products.

To provide graphical user interface design, offers specialized expertise in the design and layout of graphical user interfaces particularly screen layouts and functionality for client-server applications (e.g. Microsoft Windows presentation screens). Conducts studies, testing and evaluation of screen prototypes for functionality, ease of use, efficiency, and accuracy.

REQUIRED EXPERIENCE
Minimum two (2) years experience in graphic arts and design using computer-based applications.

MINIMUM EDUCATION
High School diploma, GED, or equivalent experience in a related field. Course work and training in college, trade school, vocational school, or military.

Help Desk Specialist
Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and other applications. May serve as the initial point of contact for troubleshooting network applications, and hardware/software PC and printer problems.

REQUIRED EXPERIENCE
Minimum two (2) years experience. Including one (1) year of experience includes knowledge of PC operating systems, e.g., DOS, Windows, as well as networking and mail standards and work on a help desk.. Demonstrated ability to communicate orally and in writing and a positive customer service attitude.

MINIMUM EDUCATION
A.A./A.S. degree in related field. Two (2) years experience is equivalent to one (1) year of education (i.e. four (4) years experience is equivalent to an Associate’s degree.)

Quality Assurance Specialist
Participates in formal and informal reviews to determine quality and in the development of software quality assurance (SQA) plans. Examines and evaluates the SQA process and recommends enhancements and modifications. Aids in the development of quality standards.

REQUIRED EXPERIENCE
Minimum four (4) years of experience working with quality control methods and tools. Two (2) years of experience in software testing and integration and a demonstrated knowledge of system and project life cycles.

MINIMUM EDUCATION
B.S./B.A. or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree.)

Technical Writer/Editor
Assists in collecting and organizing information for preparation of user manuals, training materials, installation guides, proposals, and reports. Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Supports documentation activities such as technical writing, editing, proofreading, production of technical documents, on-line help, and other interactive documentation. Engages in frequent interdepartmental contact and acts as liaison between customers and technical staff. Provides technical writing for program and operational documentation. Provides documentation in presentation-ready quality output using advanced word processing or desk top publishing software.

REQUIRED EXPERIENCE
Minimum three (3) years of experience with one (1) year experience in writing/editing for publication. One (1) of the two (2) years must involve experience with technical or scientific information writing/editing.

MINIMUM EDUCATION
B.S./B.A. or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor’s degree).

Technical Word Processor
Types a minimum of 60 words per minute with less than one (1) percent error rate. Prepares final-form technical documents. Familiar with ADP terminology and able to use various PC word processing software products (e.g., Microsoft Word, Word Perfect, Project Management, and Excel). Works closely with all management personnel and engages in frequent contact with other project personnel, related departments, and customers.

REQUIRED EXPERIENCE
Minimum two (2) years of administrative experience within the industry with one (1) year experience in a technical word processing position.

MINIMUM EDUCATION
High School diploma, GED, or equivalent experience in a related field.

Administrative Assistant I
Performs administrative assignments requiring the ability to follow directions and procedures. Proofreads for error and proper format. Other duties include reviewing materials to be typed, answering telephones, taking messages, and making copies. May also perform receptionist duties as required. May also provide aspects of meeting planning support (i.e. the production of confirmation letters; charts and tables; name badges, table tents, etc.).

REQUIRED EXPERIENCE
Minimum six (6) months experience with thorough knowledge of most commonly used word processing packages (i.e. WordPerfect and MS Word). B.A. with requisite word processing skills may be substituted for experience.

MINIMUM EDUCATION
High School diploma, GED, or equivalent experience in a related field.

Administrative Assistant II
Responsible for the effective administration of the business operations for an office or department. Assures that acceptable administrative services are provided to the client within budget, on schedule and with a minimum of disruption. May assign and supervise the work of support personnel. For conference and meeting support, may also select and schedule sites for courses; arrange travel and hotel accommodations; confirm all logistics; process applications, prepare letters of confirmation; develop charts and tables; prepare name badges, table tents, etc. for participants; implement event evaluation procedures; and complete documentation of participant attendance.

REQUIRED EXPERIENCE
Minimum three (3) years experience with thorough knowledge of most commonly used word processing packages (i.e. WordPerfect and MS Word). Familiar with database and spreadsheet packages (i.e. Lotus 123 and MS Excel). B.A. and mastery of software can be substituted for two (2) years of experience.

MINIMUM EDUCATION
High School diploma, GED, or equivalent experience in a related field.

Administrative Assistant III
Responsible for the effective administration of the business operations for a office, department, or division. Assures that acceptable administrative services are provided to the client within budget, on schedule and with a minimum of disruption. Assist in the preparation of budgets. Carries out recurring office procedures independently. Reviews outgoing materials and correspondence for internal consistency and conformance with office procedures; assures that proper clearances have been obtained. Composes correspondence requiring some technical understanding. May assign and supervise the work of support personnel.

REQUIRED EXPERIENCE
Minimum five (5) years experience with thorough knowledge of most commonly used word processing packages (i.e. WordPerfect and MS Word) and with database and spreadsheet packages (i.e. Lotus 123 and MS Excel). B.A. and mastery of software can be substituted for two (2) years of experience.

MINIMUM EDUCATION
A.A./A.S. degree in related field. Two (2) years experience is equivalent to one (1) year of education (i.e. four (4) years experience is equivalent to an Associate’s degree.)

Technical Clerk
Types a minimum of 40 words per minute with less than one (1) percent error rate. Aids in the preparation of technical documents. Familiar with ADP terminology and able to use various PC word processing software products (e.g., Microsoft Word, Word Perfect, Project Management, and Excel). Works closely with all management personnel and engages in frequent contact with other project personnel, and related departments.

REQUIRED EXPERIENCE
Minimum one (1) year of administrative experience within the industry.

MINIMUM EDUCATION
High School diploma, GED, or equivalent experience in a related field.

Computer Systems Analyst V

Provides broad high-level knowledge of and expertise in developing complex software applications involving new technologies, methods, concepts or approaches. Provides supervisory, technical, and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules. Supervises multiple teams of analysts performing software development tasks.

REQUIRED EXPERIENCE

Minimum seven (7) years of computer experience working independently on complex application problems involving all phases of systems analysis with six (6) years of experience in analysis and design of business applications for complex large-scale or mid-tier computer systems, or LAN-based systems, to include experience in database management systems (DBMS), and use of programming languages. Knowledge of current storage and retrieval methods and demonstrated ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer programs plus five (5) years of general experience supervising personnel performing software development tasks.

MINIMUM EDUCATION

M.A./M.S. degree or equivalent experience in related field. Eight (8) years of experience above a Bachelor's degree may be substituted for a Masters.

Computer Systems Analyst IV

Provides senior level expertise in developing complex software applications involving new technologies, methods, concepts or approaches. Provides supervisory, technical, and administrative direction for personnel performing software development tasks, including the  review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules.

REQUIRED EXPERIENCE

Minimum five (5) years of computer experience working independently on complex application problems involving all phases of systems analysis with three (4) years of experience in analysis and design of business applications for complex large-scale or mid-tier computer systems, or LAN-based systems, to include experience in database management systems (DBMS), and use of programming languages. Knowledge of current storage and retrieval methods and demonstrated ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer programs plus three (3) years of general experience supervising personnel performing software development tasks.

MINIMUM EDUCATION

M.A./M.S. degree or equivalent experience in related field. Eight (8) years of experience above a Bachelor's degree may be substituted for a Master's degree.

Computer Programmer IV

Provides senior level expertise in developing complex software applications involving new technologies, methods, concepts, or approaches. Applies expertise in programming procedures to complex programs; recommends the redesign of programs, investigates and analyzes feasibility and program requirements, and develops programming specifications. Analyzes specification developed by a Systems Analyst for such factors as type and extent of information to be processed, designs detailing logic flow diagrams and program code instructions. Recognizes probable interactions of other related programs with the assigned program(s) and is familiar with related system software and computer equipment. Solves conventional programming problems. Functions as a team leader.

REQUIRED EXPERIENCE

Minimum five (5) years of experience in programming plus two (2) years of supervisory experience.

MINIMUM EDUCATION

B.A./B.S. degree or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor's degree.)

Computer Programmer V

Provides broad high-level knowledge of and expertise in developing complex software applications involving new technologies, methods, concepts, or approaches. Applies expertise in programming procedures to complex programs; recommends the redesign of programs, investigates and analyzes feasibility and program requirements, and develops programming specifications. Analyzes specification developed by a Systems Analyst for such factors as type and extent of information to be processed, designs detailing logic flow diagrams and program code instructions. Recognizes probable interactions of other related programs with the assigned program(s) and is familiar with related system software and computer equipment. Solves conventional programming problems. Provides supervisory, technical and administrative direction for personnel performing programming tasks.

REQUIRED EXPERIENCE

Minimum six (6) years of experience in programming plus three (3) years of supervisory experience.

MINIMUM EDUCATION

B.A./B.S. degree or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor's degree.)

Database Specialist IV

Applies senior-level knowledge of relational database theory and specific product implementation to solve complex database needs. Defines file organization, indexing methods, and security procedures for specific user applications. Develops, implements, and maintains database back-up and recovery procedures for the processing environments. Exercises independent judgement and initiative in solving problems and performing technical tasks with a high degree of complexity. Engages in direct contact with user personnel and may work with non-technical sources as necessary.

REQUIRED EXPERIENCE

Minimum six (6) years in database management systems (DBMS) systems analysis and programming including three (3) years of experience in using current DBMS technologies, application design utilizing various database management systems and experience with DBMS internals.

MINIMUM EDUCATION

B.A./B.S. degree or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor's degree.)

Database Specialist V

Applies broad high-level knowledge of relational database theory and specific product implementation to solve complex database needs. Defines file organization, indexing methods, and security procedures for specific user applications. Develops, implements, and maintains database back-up and recovery procedures for the processing environments. Exercises independent judgement and initiative in solving problems and performing technical tasks with a high degree of complexity. Engages in direct contact with user personnel and works with non- technical sources as necessary.

REQUIRED EXPERIENCE

Minimum seven (7) years in database management systems (DBMS) systems analysis and programming including four (4) years of experience in using current DBMS technologies, application design utilizing various database management systems and experience with DBMS internals.

MINIMUM EDUCATION

M.A/M.S degree or equivalent experience in a related field. Eight (8) years of experience above a Bachelor's degree may be substituted for a Master's degree. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor's degree.)

Senior Network Administrator

Provides high-level system support in a PC/LAN/WAN computer platform environment. Plans and coordinates the installation and maintenance of system and vendor software packages, including operating system software. Independently troubleshoots and resolves network problems. Proficient in industry standardsoftware, hardware and operating systems (i.e. Windows NT, Novell, NetWare, bridge androuter technology, IBM token ring protocol, and Intel based computer hardware) and alsospecific system administration utilities to assist in the general administration of thenetwork. May supervise other network administrators.

REQUIRED EXPERIENCE

Minimum three (4) years system experience with two (3) years as a network administrator, preferably in both local and wide area networking. One (1) year experience supporting a broad base of application with good knowledge of company standard desktop application.

MINIMUM EDUCATION

B.A./B.S. degree or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor's degree.)

Senior Network Technician

Provides diagnosis and troubleshooting for network systems. High -level knowledge of TCP/IP, file server applications. Performs diagnostic analysis and identifies solutions to network problems. Performs and implements enhancements to network. Independently works with network installations and on site surveys. Aids in assessing and documenting current site network configurations. Prepares engineering plans and site installation technical design packages. Aids in preparation of installation schedules. Integral member of the network installation team. Assists in the preparation of drawings documenting configuration changes at each site. Prepares site installation and test reports. Coordinates post installation operations and maintenance support.

REQUIRED EXPERIENCE

Minimum three (3) years of network related experience, including in-depth knowledge of applications software and client configuration, day-to-day administration of the network, installation, updating and upgrading of the network and operations of network products. A minimum of two (2) years experience with Novell NetWare, Windows NT, Internet and/or SNMP. Knowledge of routing protocol, LAN bridges, cabling, and a variety of computer software.

MINIMUM EDUCATION

A.A./A.S. degree in related field. Two (2) years experience is equivalent to one (1) year of education (i.e. four (4) years experience is equivalent to an Associate's degree.)

Computer Operator IV

Monitors and operates the control console of either a mainframe digital computer or a group of minicomputers, in accordance with operating instructions, to process data. Work is characterized by the following duties: studies operating instructions to determine equipment setup needed; loads equipment with required items (tapes, cards, paper, etc.); switches necessary auxiliary equipment into system; starts and operates control  console; diagnoses and corrects equipment malfunctions; reviews error messages and makes corrections during operation or refers problems; maintains operating record. May test run new or modified programs and assist in modifying systems or programs. Included within the scope of this definition are fully qualified computer operators, trainees working to become fully qualified operators, and lead operators providing technical assistance to lower level positions. Adapts to a variety of nonstandard problems which require extensive operator intervention (e.g., frequent introduction of new programs, applications, or procedures). In response to computer output instructions or error conditions, chooses or devises a course of action from among several alternatives and alters or deviates from standard procedures if standard procedures do not provide a solution (e.g., reassigning equipment in order to work around faulty equipment or transfer channels); then refers problems. May spend considerable time away from the control station providing technical assistance and assisting programmers, systems analysts, and subject matter specialists in resolving problems.

REQUIRED EXPERIENCE

Minimum five (5) years of general computer operator experience plus three (3) years of general experience supervising personnel and performing computer operator tasks.

MINIMUM EDUCATION

A.A./A.S. degree in related field. Two (2) years experience is equivalent to one (1) year of education (i.e. four (4) years experience is equivalent to an Associate's degree.)

Senior Technical Writer/Editor

Collects and organizes information for preparation of user manuals, training materials, installation guides, proposals, and reports. Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Supports documentation activities such as technical writing, editing, proofreading, production of technical documents, on-line help, and other interactive documentation. Engages in frequent interdepartmental contact and acts as liaison between customers and technical staff. Provides technical writing for program and operational documentation. Provides documentation in presentation-ready quality output using advanced word processing or desk top publishing  software.

REQUIRED EXPERIENCE

Minimum three (5) years of experience with three (3) years experience in writing/editing for publication. Two (2) of the three (3) years must involve experience with technical or scientific information writing/editing.

MINIMUM EDUCATION

B.S./B.A. or equivalent experience in a related field. Two (2) years experience is equivalent to one (1) year of education (i.e. eight (8) years experience is equivalent to a Bachelor's degree).

Subject Matter Expert IV

Provides technical, managerial, and administrative direction for problem definition, analysis, requirements development and implementation for complex to extremely complex systems in the subject matter area. Makes recommendations and advises on organization-wide systems improvements, optimization or maintenance efforts, in the following specialties:

  • Automation
  • Communications Protocols
  • Data Warehousing
  • Electronic Mail (E-mail)
  • Graphics Processing
  • Information Systems Architecture
  • Life-Cycle Management
  • Modeling and Simulation
  • Networking
  • Risk Management/Electronic Analysis
  • Software
  • Software Development Methodologies
  • Database Analysis/Development
  • Client-Specific, System-Specific, or Mission-Critical Proficiencies

REQUIRED EXPERIENCE

Minimum six (6) years experience in specified subject matter. Including three (3) years of combined new and related older technical experience in directly related to the required area of expertise.

MINIMUM EDUCATION

Ph.D., M.D. or other comparable professional degree. No equivalencies.

Subject Matter Expert V

Provides technical, managerial, and administrative direction for problem definition, analysis, requirements development and implementation for complex to extremely complex systems in the subject matter area. Makes recommendations and advises on organization-wide systems improvements, optimization or maintenance efforts, in the following specialties:

  • Automation
  • Communications Protocols
  • Data Warehousing
  • Electronic Mail (E-mail)
  • Graphics Processing
  • Information Systems Architecture
  • Life-Cycle Management
  • Modeling and Simulation
  • Networking
  • Risk Management/Electronic Analysis
  • Software
  • Software Development Methodologies
  • Database Analysis/Development
  • Client-Specific, System-Specific, or Mission-Critical Proficiencies

REQUIRED EXPERIENCE

Minimum eight (8) years experience in subject matter area. Including four (4) years of combined new and related older technical experience in directly related to the required area of expertise.

MINIMUM EDUCATION

Ph.D., M.D. or other comparable professional degree. No equivalencies.

Medical/Clinical Informatics Specialist I

Assists with data identification and data analysis of medical/clinical terminology in various general medical/clinical subject areas. Enters data into pre structured vocabulary data bases in such a way as to ensure that the data has been entered into medically/clinically appropriate locations within the data hierarchy upon which the data base is structured.

REQUIRED EXPERIENCE

Experience in data base utilization and Internet searching techniques.

MINIMUM EDUCATION

B.S/B.A or equivalent experience in Nursing, Pharmacology or other health related field.

Medical/Clinical Informatics Specialist II

Assists with data identification and data analysis of medical/clinical terminology in various general medical/clinical subject areas. Enters data into pre structured vocabulary data bases in such a way as to ensure the that the data has been entered into medically/clinically appropriate locations within the data hierarchy upon which the data base is structured.

REQUIRED EXPERIENCE

Three (3) years of clinical or research experience. Experience in data base utilization and Internet searching techniques. One (1) year of experience in medical/clinical informatics or related area.

MINIMUM EDUCATION

MS in health related field or BS in health related field with MS in Information Science or related field. Eight (8) years of experience above a Bachelor's degree may be substituted for a Master's degree.

Medical/Clinical Informatics Specialist III

Provides data identification and data analysis of medical/clinical terminology in various general medical/clinical subject areas. Enters data into pre structured vocabulary data bases in such a way as to ensure the that the data has been entered into medically/clinically appropriate locations within the data hierarchy upon which the data base is structured.

REQUIRED EXPERIENCE

Five (5) years of clinical or research experience. Experience in data base utilization and Internet searching techniques. Two (2) years of experience in medical/clinical informatics or related area.

MINIMUM EDUCATION

M.S./M.A degree in Nursing, Pharmacology or other health related field or B.S./B.A in health related field with MS in Information Science or related field. Eight (8) years of relevant experience above a Bachelor's degree may be substituted for a Master's degree.

Medical/Clinical Informatics Specialist IV

Designs and/or creates medical/clinical vocabulary hierarchies or similar data structures in order to assist in the creation of database systems designed to assist data retrieval effectiveness in clinical and research settings. Identifies, defines and classifies medical/clinical terminology based on knowledge of professionally accepted standards.

REQUIRED EXPERIENCE

Two (2) years of clinical experience. Experience in utilizing computer search techniques for retrieval of medical/clinical information.

MINIMUM EDUCATION

M.D. or other equivalent professional medical/clinical degree.

Medical/Clinical Informatics Specialist V

Oversees the design and/or creation of medical/clinical vocabulary hierarchies or similar data structures in order to assist in the creation of database systems designed to assist data retrieval effectiveness in clinical and research settings. Identifies, defines and classifies medical/clinical terminology based on knowledge of professionally accepted standards. Integrates medical informatics and bioinformatics topics where applicable.

REQUIRED EXPERIENCE

Two (2) years of clinical experience. Experience in utilizing computer search techniques for retrieval of medical/clinical information.

MINIMUM EDUCATION

M.D. or other equivalent professional medical/clinical degree. Board Eligible in medical/clinical specialty.

Medical/Clinical Informatics Specialist VI

Oversees the design and/or creation of medical/clinical vocabulary hierarchies utilizing computational technologies in order to assist in the creation of data systems designed to assist data retrieval effectiveness in clinical and research settings. Identifies, defines and classifies medical/clinical terminology based on knowledge of professionally accepted standards. Integrates medical informatics and bioinformatics topics where applicable.

REQUIRED EXPERIENCE

Four (4) years of clinical experience. Experience in utilizing computer search techniques for retrieval of medical/clinical information. One (1) year of experience in informatics or related area.

MINIMUM EDUCATION

M.D. or other equivalent professional medical/clinical degree. Board Certification in medical specialty.

Bioinformatics Specialist I

Identifies and organizes information in the biological sciences in order to create or add to database resources for the purpose of solving problems in biology, usually molecular biology.  Enters information into appropriate database formats for storage and retrieval.

REQUIRED EXPERIENCE

Basic understanding of database structures. Familiar with internet searching techniques. Zero (0) to Two (2) years relevant work experience.

MINIMUM EDUCATION

B.S/B.A or equivalent experience in Nursing, Pharmacology or other health related field.

Bioinformatics Specialist II

Uses clinical and/or research experience to identify, organize, and create information using computational technologies in the biological sciences in order to develop or add to database resources for the purpose of solving problems in biology, usually molecular biology. Deals with methods for storing, retrieving and analyzing biological data, such as nucleic acid (DNA/RNA) and protein sequences, structure, functions, pathways and interactions.

REQUIRED EXPERIENCE

Intermediate understanding of database structures. One (1) year experience with internet searching techniques. At least two (2) years relevant work experience.

MINIMUM EDUCATION

MS in health related field or BS in health related field with MS in Information Science or related field. Eight (8) years of experience above a Bachelor's degree may be substituted for a Master's degree.

Bioinformatics Specialist III

Uses clinical and/or research experience to identify, organize, and create information using computational technologies in the biological sciences in order to develop or add to database resources for the purpose of solving problems in biology, usually molecular biology. Deals with methods for storing, retrieving and analyzing biological data, such as nucleic acid (DNA/RNA) and protein sequences, structure, functions, pathways and interactions. An increased emphasis on acquisition and research of new terminology associated with emerging technologies.

REQUIRED EXPERIENCE

In-depth understanding of database structures. Experience in database utilization and Internet searching techniques. Two (2) years of experience in bioinformatics or related area..

MINIMUM EDUCATION

M.S/M.A. in health related field or BS in health related field with MS in Information Science or related field. Eight (8) years of experience above a Bachelor's degree may be substituted for a Master's degree.

Telecommunications Operator I

Uses computer based switchboard operating system to answer, screen and route outside calls. Utilizes available database system to keep record of calls placed, toll charges and related telecommunications statistics. Performs clerical functions as required utilizing standard computer software.

REQUIRED EXPERIENCE

Minimum six (6) months general experience. Basic knowledge of use of computers to accomplish routine clerical duties

MINIMUM EDUCATION

High School diploma, GED, or equivalent experience in a related field.

Telecommunications Operator II

Uses computer based switchboard operating system to answer, screen and route outside calls. Utilizes available database system to keep record of calls placed, toll charges and related telecommunications statistics. Performs clerical functions as required utilizing standard computer software. Updates telephone directory using specified software. Updates computer file directories with new information, as applicable. Handles teleconference calls as required.

REQUIRED EXPERIENCE

Minimum one (1) year telecommunications or related experience. Knowledge of use of computers to accomplish routine clerical duties